Capture enquiries on site days
Respond to incoming calls when your team is out on jobs.
Roofing, windows, solar, kitchens or building work: when your team is on site, enquiry calls still come in. Thrivia builds tailored AI receptionists that answer them, handle everyday questions and help book the next step, for home-improvement firms across Leeds, West Yorkshire and the UK.
It's hard to answer the phone from a roof, a loft or a customer's kitchen. A tailored AI receptionist helps every caller get a response and a clear next step.
Respond to incoming calls when your team is out on jobs.
Book quotes and surveys into available slots using your booking rules.
Help customers beyond opening hours without anyone staying by the phone.
Designed around how your firm takes enquiries, not a generic script.
A natural voice assistant handles inbound enquiries.
Books quotes and surveys into available slots using your booking rules.
Uses approved business details to respond consistently.
Supports changes or cancellations when integrated.
Transfers calls when a human is needed.
Screens unwanted calls according to agreed rules.
For home-improvement firms with a team to support, such as roofers, window and door installers, solar installers, kitchen fitters and builders. We tailor call flows, FAQs, opening hours, appointment rules, escalation pathways and integrations to how you actually operate.

Try our actual AI voice agent in your browser. You can ask questions, roleplay customer enquiries and test how it handles appointment requests.
Book a discovery callSpeak with Thrivia’s AI right here. Ask a question, test a customer enquiry or try booking a sample appointment.
Microphone access required · Demo bookings are simulated unless connected to a calendar.
We learn how your business works, build around your processes and help you put the system into use with confidence.
We explore call volume, missed opportunities, booking rules and integrations before presenting a tailored proposal.
We configure your AI and connected workflows, send weekly updates and involve your team in 1–2 weeks of testing.
Following your approval, we go live, monitor performance and review results together after the first month.
A Thrivia AI receptionist answers enquiry calls with a natural voice while your team is on site, responds to everyday questions using your approved business details, books quotes and surveys using your booking rules and transfers urgent calls to a person.
Yes. We design human transfer and escalation rules as part of implementation, so urgent calls reach the right person.
Often, yes, using appropriate call forwarding or supported routing. We confirm compatibility during your free discovery call.
Thrivia AI receptionists work with supported calendars and CRMs. We look at your current tools and booking rules during discovery and confirm what can be connected before presenting a tailored proposal.
Each AI receptionist is built around your call flows and integrations, so pricing is a tailored quote after a short call. You pay Retell AI and Telnyx directly for call usage, and Thrivia charges separately for implementation and ongoing management.