Calls while you're busy
Respond to incoming customer calls when you or your team can't get to the phone.
← AI Receptionist
AI Receptionist · Leeds
AI receptionist for Leeds businesses. Answering 24/7.
Thrivia is a Leeds-based AI automation and website agency. We build tailored AI receptionists that answer your calls, handle everyday questions and help keep appointments organised for businesses across Leeds, West Yorkshire and the UK.
The opportunity
When the phone rings, someone should answer.
Busy days, site visits, appointments and evenings all leave gaps in call handling. A tailored AI receptionist helps your Leeds business respond to every caller and give them a clear next step.
Calls after hours
Help customers beyond opening hours without asking staff to stay late.
Repetitive phone admin
Answer everyday questions consistently so people can focus on higher-value work.
Capabilities
What your AI receptionist can handle.
Designed around your real processes, not a generic script.
Call answering
A natural voice assistant handles inbound enquiries.
Appointment booking
Supports available slots and your booking rules.
FAQs
Uses approved business details to respond consistently.
Rescheduling
Supports changes or cancellations when integrated.
Human handover
Transfers calls when a human is needed.
Spam filtering
Screens unwanted calls according to agreed rules.
Leeds-based. UK-wide.
Built in Leeds. Built around your business.
Thrivia is based in Leeds and works with businesses across Leeds, West Yorkshire and the rest of the UK. We tailor call flows, FAQs, opening hours, appointment rules, escalation pathways and integrations to how you actually operate.
✓ Based in Leeds, serving West Yorkshire and the UK
✓ Free 30-minute discovery call, held online
✓ Works with supported calendars and CRMs
✓ Tested with your team before launch
✓ Ongoing monitoring and refinement
Live AI demonstration
Hear what your customers could experience.
Try our actual AI voice agent in your browser. You can ask questions, roleplay customer enquiries and test how it handles appointment requests.
Book a discovery call LIVE VOICE EXPERIENCE
Meet your AI Receptionist
Speak with Thrivia’s AI right here. Ask a question, test a customer enquiry or try booking a sample appointment.
Ready when you are
Microphone access required · Demo bookings are simulated unless connected to a calendar.
From discovery to go-live
How it works for Leeds businesses.
We learn how your business works, build around your processes and help you put the system into use with confidence.
01
Discover & design
We explore call volume, missed opportunities, booking rules and integrations before presenting a tailored proposal.
02
Build & test
We configure your AI and connected workflows, send weekly updates and involve your team in 1–2 weeks of testing.
03
Launch & optimise
Following your approval, we go live, monitor performance and review results together after the first month.
Your tools, your visibility. You pay Retell AI and Telnyx directly. Thrivia manages the implementation, connected automations and agreed ongoing support.
Frequently asked questions
Your questions, answered.
Is Thrivia based in Leeds?
Yes. Thrivia is a Leeds-based AI automation and website agency. We build AI receptionists for businesses in Leeds and West Yorkshire and work with businesses across the UK. Discovery calls are held online, so you can book one wherever you are.
What does an AI receptionist do?
A Thrivia AI receptionist answers inbound calls with a natural voice, responds to everyday questions using your approved business details, books appointments using your booking rules, screens unwanted calls according to agreed rules and transfers calls to a person when a human is needed.
How much does an AI receptionist cost?
Each AI receptionist is built around your call flows, opening hours and integrations, so pricing is a tailored quote after a short call. You pay Retell AI and Telnyx directly for call usage, and Thrivia charges separately for implementation and ongoing management.
Can it work with my existing business number?
Often, yes, using appropriate call forwarding or supported routing. We confirm compatibility during your free discovery call.
How long does setup take?
The timeline depends on complexity and access. We set expectations at onboarding, provide weekly build updates and normally allocate 1–2 weeks for testing before your AI receptionist goes live.
Will it replace my staff?
It is designed to reduce repetitive call handling and capture calls that might otherwise go unanswered. Your team remains available for requests that need human judgement.